Advanced ovearseas | Arjunweb Solutions

Comprehensive Features for Efficiency and Growth

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Announcements

The Announcements feature serves as a centralized communication tool for organizations to share important updates, news, and alerts with employees in a timely and effective manner. It ensures that all team members are informed, aligned, and engaged. Send an announcement to selected counsellors, and those counsellors will receive a pop-up notification of the announcement when they log in to the CRM. Ability to add new records to the Announcement. View records in a user-friendly format with search and filter options. Edit existing records while maintaining data integrity. Soft delete or permanently delete records, with confirmation prompts to avoid accidental deletion. Functionality for the administrator to change the status of the Announcement (e.g., to "active", “Disable”).

Reports

Applications Dashboard

The Applications Dashboard provides a comprehensive view of student processing data, categorized by country. It displays summary counts for Branches, Applications, Financials, Visa, and Billing, making it easy to monitor and manage student progress at a glance. Country-Wise Summary - View aggregated counts for each processing stage, organized by country. Detailed Breakdown - Click on any count to drill down and access detailed information about the students associated with that stage. Expandable Views - Expand each country row to see processing stages like Application Incomplete, CAS Received, CoE Sent, Visa Declined, and more. Advanced Filters - Narrow down data using filters such as Year, Intake, Country, University, Branch, and Status. User-Friendly Interface - Designed for quick insights and efficient navigation, helping teams stay updated and take action faster.

Counsellor Performance Report

The Counsellor Performance Report provides a detailed breakdown of counsellor activities, helping organizations track and evaluate performance across both PTE/IELTS enrollments and country-wise student registrations. Counsellor-Wise Tracking - Monitor individual performance by counsellor across different countries. PTE/IELTS Enrollment Overview - Shows walk-ins, targets, actual enrollments (PTE & IELTS), achieved totals, and achievement percentage. Country-Wise Registrations - Displays walk-ins, targets, and successful student registrations per country and counsellor. Real-Time Totals - Automatically calculates totals per country and a grand total across all regions. Performance Insights - Quickly identify high-performing counsellors and areas needing improvement with clear metrics and percentages.

Counsellor’s Leads Dashboard

This dashboard displays lead-related metrics counsellor-wise, including Total Leads, Unaddressed Leads, and Follow-up Counts. Filters can be applied by branch, counsellor, and date range for a more focused view. Filters - Can be applied based on keyword search, branches, counsellors, etc.

New Lead Dashboard

The New Lead Dashboard provides an intuitive interface to monitor and manage lead status and student application processes, along with counsellor interactions. Lead Status Overview - Displays total counts for various lead stages such as active, follow-ups, prospective, enrolled, and closed leads. Student Process Status - Shows the current status of students across different application stages. Student Registrations Chart - Visualizes the number of student registrations per month. Follow-Up Calendar - Lists today's follow-ups to track pending interactions with students. Source-Wise Lead Distribution - A pie chart depicting lead sources for better insights. Fees Report - Bar graph highlighting fee payment statuses of registered students. Application Stage Summary - Displays counts of students in each step of the application process.

Students Dashboard

The Students Dashboard offers a comprehensive view of student application statuses, organized by country and application stage. Country-wise Student Status - Displays application data categorized by countries (e.g., Australia, UK), with key stages. Detailed Drill-Down - Clicking on any count allows users to view detailed information about individual students within that stage. Filters - Can be applied based on keyword search, branches, intakes, universities, etc.

Students

Leads

Leads data is collected from various sources like the website front-end, Instagram, or other platforms. After receiving a lead, it is assigned to counsellors using either single or multiple checkboxes for further processing. Counsellors handle follow-ups, maintain lead comments, and manage updates within the lead details view. To avoid duplicate entries, if a lead is submitted with an existing mobile number, the record is updated instead of creating a new one. Ability to add new records to the Leads. View records in a user-friendly format with search and filter options. Edit existing records while maintaining data integrity. Soft delete or permanently delete records, with confirmation prompts to avoid accidental deletion. Pagination - Options to navigate through older posts easily. Comment history is maintained, capturing conversations between counsellors and the lead for each specific lead. Assign to telecaller - Assigning particular lead to telecaller to assist lead Assign to counsellor - Counsellors to take care of a particular lead and process the application to be successful Export Excel - Export bulk data with options to apply filters. When data is exported by counsellors, the admin can receive the same data via email, if required. Leads data can be uploaded in bulk using an Excel sheet (a sample template will be provided). Today follow ups - Display leads with follow-ups scheduled for today The view page can be accessed by clicking on a specific Name, Phone Number, or the "View" button. In the View section, we maintain the lead status. If the lead status is "Student Registration,"the corresponding lead data will be copied to the Students module for further processing. In View Fees related and other status can be maintained.

Students

The Students module is designed to manage and maintain complete information of students whose lead status has been updated to "Student Registration." Once a lead is converted, their data is transferred to this module, where the full student lifecycle is tracked—covering personal details, documents, university applications, visa processing, and refunds. It serves as a centralized system to monitor and support each student’s progress through the entire application and admission journey Ability to add new records to the Students. View records in a user-friendly format with search and filter options. Edit existing records while maintaining data integrity. Soft delete or permanently delete records, with confirmation prompts to avoid accidental deletion. Pagination - Options to navigate through older posts easily. Export Excel - Export bulk data with options to apply filters. When data is exported by counsellors, the admin can receive the same data via email, if required. Comment history is maintained, for each specific student. Assign to Secondary Counsellor, The same student will be visible to both counsellors upon login, allowing them both to follow-up on the student's progress. In the Edit section, users can track the student's status and view complete . information for a specific student : Profile Section - Displays comprehensive student data, including education, personal information, and employment history. After verification, proceed to the next step, Documents. Documents Upload the necessary documents for the student. After verification, proceed to the next step, Application & Process. Application & Process - Add student applications for applied universities and track their statuses. After receiving an offer from a particular university, proceed to the next step, Visa. Visa Manage only the applications with an "Offer Received" status. Maintain visa status and, if the visa is rejected, access the Cancel/Refund process. Cancel/Refund Record the reasons for rejection and manage the refund amount if applicable. Notification After selecting the student checkbox, send a notification for the selected student.

Applications

The Applications module is used to manage and track all university applications submitted by students. Each record reflects a specific application made by a student, including its current status (e.g., submitted, granted, rejected). These applications are typically added through the "Application & Process" section in the Students module and are automatically reflected here. The module provides tools to follow up on application progress, apply filters, and export data, enabling counsellors and admins to oversee the entire application journey efficiently. Ability to add new records to the Applications. View records in a user-friendly format with search and filter options. Edit existing records while maintaining data integrity. Soft delete or permanently delete records, with confirmation prompts to avoid accidental deletion. Pagination Options to navigate through older posts easily. Export Excel - Export bulk data with options to apply filters. When data is exported by counsellors, the admin can receive the same data via email, if required. Today follow-ups - To know counsellors to follow-up those students

Shortlisting Requests

Students submit requests for their preferred universities. These requests appear here, where counsellors review and shortlist suitable universities. Once shortlisted, the applications are processed further. View records in a user-friendly format with search and filter options. Shortlisted Courses Will Display Student Applications Data Display. Shortlist Request Assigning to Counsellor Shortlist Request Assigning to BackOffice

Courses

Course Search

Course Search allows users to filter and view detailed course information, including course name, study level, intake details, and field of study It provides user-friendly search and filter options based on country, university, or course preferences. Includes pagination for easy navigation through records. Especially useful when students request specific course availability in a particular university or country.

University Courses

The University Courses module is used to manage and maintain the list of available courses offered by various universities across countries. It allows administrators to add, edit, upload, and organize course data, which directly reflects in the Course Search module for students and counselors to access. Add New Records - Allows manual entry of course details including country, university name, course name, level of study, and field of study. Bulk Upload - Supports uploading multiple courses at once using a standard Excel template. Edit & Maintain Integrity - Enables updating existing records while preserving data accuracy. Status Control - Lets admins change course visibility by setting status as Active or Disabled. Soft Delete / Permanent Delete: Provides deletion options with confirmation to avoid mistakes. Search & Filter - Offers advanced filtering by country, study level, course name, and university. Pagination - Helps navigate through large sets of records easily. Export to Excel Facilitates exporting course data for reporting or analysis.

Universities

The University module serves as a master list where all universities are managed. Before adding or uploading course data in the University Courses module, the respective university must be listed here. This ensures consistency and proper association of courses with their respective universities. Add New Universities - Easily add new universities with essential details. View & Search - Display existing records with advanced search and filter options for quick access. Edit Records - Update university information while maintaining data accuracy. Status Management - Enable or disable universities to control their visibility across other modules. Delete Options - Soft delete or permanently delete universities with confirmation prompts. Course Count Display - View the number of courses associated with each university for easy reference.

Events

Categories

The Categories module acts as a master setup where event categories (e.g., Cultural, Sports, General) are added and managed. These categories are used while creating events. Without selecting an existing category, new events cannot be added—making this module essential for organizing and classifying events. Add New Categories - Add new event categories for classification. View & Search - Easily browse and search existing categories using filters. Edit Categories - Update category names or descriptions while maintaining consistency. Status Management - Enable or disable categories to control availability for event selection. Delete Options - Soft delete or permanently delete categories with confirmation prompts.

Events

The Events module is used to manage and store detailed information about events conducted by the organization. It includes everything from scheduling and location to audience access and registration options. Add Event Information - Enter title, description, highlights, and registration types. Assign Categories - Classify each event by selecting a predefined category from the dropdown. Event Schedule - Set event start and end dates and times. Live Status Based on Dates - Automatically display only ongoing or open-for-registration events. Location Details - Add event location with complete address, including city, state, and zip code. Audience Type - Choose between public events or restricted ones (e.g., only registered students). Upload Banner - Attach a banner image to visually promote the event. Edit & Manage Events - Update or modify event details while maintaining accuracy. Delete Options - Soft delete or permanently remove events with confirmation alerts.

Documents

Folders

The Folders module is used to organize top-level document categories—such as by country name (e.g., Australia, Canada)—to help structure organizational documents in a clear and manageable way. Add new folder names to represent high-level categories (e.g., country names). View and search folders using filters. Edit folder names or details without affecting document structure. Change folder status to Active or Disabled for visibility control. Soft delete or permanently delete folders with confirmation to prevent errors.

Sub Folders

The Sub Folders module allows users to create specific document groups under each folder. For example, under the Australia folder, you can create subfolders like Australia Checklist or Australia Visa Information. Create subfolders based on selected folders for organized categorization. View, filter, and search subfolders easily. Edit subfolder names or descriptions as needed. Enable or disable subfolders based on requirements. Soft delete or permanently delete with confirmation prompts.

Documents

The Documents module is where individual files are uploaded under specific subfolders. This allows for clean and logical storage of files—for example, uploading the Australia Visa Form under the Australia Visa Information subfolder. Upload documents into designated subfolders for specific purposes. Easily view and search documents using filters like folder or subfolder. Edit document details (name, type, etc.) while preserving accuracy. Enable/disable document access via status changes. Soft delete or permanently delete documents with safeguards.

Mobile APP

Blog Categories

The Blog Categories module is used to organize blog posts by country or topic, such as Australia, USA, or UK. These categories help group related content and enhance the user experience on the front-end blog section. Add new blog categories to group content effectively. View categories with search and filter functionality. Edit category names or details while preserving data integrity. Soft delete or permanently delete categories with confirmation prompts. Change category status (e.g., Active, Disabled) to control visibility on the front-end.

Blogs

The Blogs module is used to manage and publish content on the front-end website. Blog posts are added under specific categories to help users explore relevant information more easily. Add new blog posts linked to a specific category. View blogs in a user-friendly layout with search and filter support. Edit existing blog posts to update content as needed. Soft delete or permanently remove blogs with confirmation prompts. Enable or disable individual blog posts to manage their visibility on the website.

Featured & Trending

The Featured & Trending module is used to manage dynamic content that appears on the Featured & Trends section of the mobile application. It allows administrators to showcase highlighted programs, promotions, or categories tailored for specific countries, study levels, or areas of interest. This enhances user engagement by providing quick access to trending or recommended options. Dynamic Content Management: Add content with customizable fields such as Title, Sub Title, Image, Video URL, Video Thumbnail, and Description. Mobile App Integration: All records added here are reflected on the mobile app’s "Featured & Trending" screen. Redirect Configuration: Set up redirection types (e.g., pages or actions) and corresponding values for navigation on the mobile app. Filtering Options: Assign entries by Country, Study Area, Study Level, and Location to show relevant content to the right audience. Visual Elements: Upload visual assets including image thumbnails (183x197px) and video thumbnails for enhanced presentation. Categorized Navigation: On tap, users can explore more related content grouped under the selected featured item.

Mobile Banners

The Mobile Banners section is integrated with the Website Banners module and is used to manage banner images that appear specifically on the Mobile App interface. These banners are filtered and displayed based on their assigned type, ensuring platform-specific visibility. Type-Based Display - Banners are categorized by "Website" or "Mobile App" in the Website Banners module. Those marked as "Mobile App" will reflect in the mobile application only. Centralized Management - Mobile Banners are not managed in a separate module. Instead, the Website Banners page is reused, where admins choose the type during creation or editing. Image Carousel Support - Multiple mobile banners are displayed in a rotating carousel format within the app, enhancing user engagement. Visibility Control - Only banners with an Active status are shown on the mobile app; deactivated ones are hidden. Add/Edit/Delete - Full control over mobile banners including title, status, and image upload. Search & Filter - Easily find specific banners using search functionality based on titles or types. Pagination - Navigate through multiple banners with ease using built-in pagination.

News Categories

The News Categories module is used to create and manage different categories under which news articles can be classified. These categories help organize the news content and are essential for maintaining a structured news module in the mobile app. Add New Categories - Create new news categories such as "Announcements", "Events", "Updates", etc. Edit Categories - Update category names or details to maintain accurate classification. Search & Filter - Easily find specific categories using a searchable and filterable list. Status Control - Activate or deactivate categories to control their availability during news creation. Soft Delete or Permanent Delete - Remove unused or outdated categories with confirmation prompts to prevent accidental deletion.

News

Add News Articles - Create news with titles, content, images, and assign it to a specific category. Mobile App Visibility - Only news marked as "Active" will be displayed in the mobile app. Edit & Manage - Update news details or reassign to different categories as needed. Search & Filter - Find news entries quickly using keyword search and filters by category or status. Status Toggle - Enable or disable visibility of news without deleting the content. Delete Options - Soft delete or permanently remove news entries with confirmation steps.

Popular Courses

The Popular Courses section is derived from the University Courses module and is used to control the visibility of selected university courses across different platforms—CRM (web admin) and Mobile App. This helps in promoting specific courses based on strategic preferences and user platform. Platform-Specific Display - Admins can choose where each course is displayed by selecting CRM, APP, or Both as the Display Type. Seamless Integration - No need for duplicate entries—display control is managed within each University Course record. Flexible Promotion - Highlight courses exclusively on the mobile app, CRM, or both to target specific audiences. Dynamic Updates - Changes to the Display Type are instantly reflected based on selection, ensuring accurate and real-time content presentation.

Popular Universities

Popular Universities are selected from the existing Universities module and are highlighted specifically on the Mobile App to improve visibility and user engagement. This is controlled via the IsTopUniversity option in each university's record. IsTopUniversity Toggle - Easily mark any university as a top choice to feature it in the mobile app. Enhanced Visibility - Popular universities appear prominently in the app, making them easily accessible to students. Integrated Control - No separate module needed—this functionality is embedded directly within the Universities module. Mobile-Focused Promotion - Supports better content curation and student guidance on the app platform.

Ready To Apply

The Ready To Apply module is a filtered view derived from the University Courses module. It highlights those university courses that are marked specifically for mobile app users and are eligible for immediate application. Display Type Control - Courses must have their Display Type set to APP to be considered for this section. Ready To Apply Flag - Courses must also have Ready to Apply/ISHome set to Yes to appear here. Student-Centric View - Designed for prospective students using the mobile app, showcasing only those courses they can act on immediately. Mobile App Integration - This feature ensures that high-priority, actively promoted courses are shown first in the app under “Ready to Apply.” Streamlined Selection - Helps counselors and students quickly identify application-ready opportunities.

Video Counselling

The Video Counselling Meetings module is designed to streamline and manage online counselling sessions with students. It allows administrators or counselors to schedule, organize, and share meeting details efficiently through web links, ensuring smooth virtual interactions. The Video Counselling Meetings module allows administrators and counselors to seamlessly manage virtual counselling sessions. When the Add button is clicked, a unique Meeting ID is automatically generated, ensuring each session has a distinct reference. Users are required to manually enter the Meeting Title, while the Meeting Web Link can either be entered manually or generated automatically by clicking the Generate button, which uses an integrated third-party API. In the Meeting List View, essential details of each meeting are displayed. This includes the Meeting Title and a Web Link that, when clicked, opens the video meeting in a new browser tab. There is also a Copy Link icon that, when selected, copies the meeting URL to the clipboard for easy sharing. The Posted Date shows the creation date of the meeting, while the Status field indicates whether the meeting is currently active or not. Administrators can easily toggle this status as needed. The Action column includes an edit option that allows users to modify meeting details. When editing a meeting, users have access to additional fields such as Meeting Password, Start Date, End Date, Hosted By, Recorded File, Number of Registrations, and a Description section. The Description uses a rich text editor, allowing detailed formatting and additional content entry. Only meetings marked as Active are considered valid and visible to participants, making it easy for admins to manage which sessions are publicly available. The entire module is designed with a clean and user-friendly interface that simplifies the process of adding, updating, and organizing all video counselling sessions in one centralized location.

Video Registration

The Video Counselling Registrations module allows administrators and counsellors to track, manage, and interact with all scheduled video counselling sessions. Search & Filter Functionality - Users can filter counselling sessions by name, phone number, date range, and meeting type (Present or Other) for quick access to relevant records. Meeting Type Segmentation - Tabs for Present Meetings and Other Meetings allow users to organize and switch between upcoming and past or alternate sessions. Detailed View Access - A view icon opens a popup with full lead details including interested countries, preferred dates and times, and student comments. Actionable Records - Each row includes quick actions like Join Meeting, Reschedule, Send Notification, Reject, and View to streamline session handling. Admin-Friendly Interface - Designed for back-office staff and counsellors to easily manage video counselling leads from one place with intuitive controls.

Masters

Common Master Modules

Modules Included: Field Of Study, Roles, Country Wise Documents, Intakes, States, Application Status, Lead Source, Application Status Types, Lead Status, Study Levels, University, Branches, Countries, Qualifications These modules serve as foundational master data used across various parts of the application. They provide essential reference values that appear dynamically in dropdowns, filters, and selection lists throughout the platform — for example, updating lead statuses, selecting countries, assigning roles, or filtering applications. Add New Records - Easily add master data such as new statuses, roles, or qualification levels. View & Search - View data in a user-friendly format with advanced search and filtering options. Edit Records - Update existing entries while maintaining data accuracy and consistency. Delete Options - Soft delete or permanently delete entries with confirmation prompts to avoid accidental changes. Pagination - Smoothly navigate through long lists of master data entries with pagination support.

Status Access

The Status Access module is used to manage which statuses are accessible for each department based on selected countries. This helps in customizing the workflow and visibility of statuses depending on the user's department and the country they are handling. Department-Wise Status Management - Assign multiple statuses to each department. Country-Based Access - Grant access to specific statuses for selected countries only. Update Functionality - Update individual rows to reflect changes in status access permissions instantly. Controlled Status Flow - Ensures that only relevant statuses appear for users based on their department and country access settings.

Brochures

The Brochures module is used to manage and showcase country-specific documents. These brochures, including images and PDF documents, are displayed on the front-end. When a user clicks on a country's image, the associated document opens in a new tab for viewing. Add New Brochures - Upload country-related images and associated documents (e.g., PDFs). View & Search - View records in a user-friendly format with search and filter options. Edit Records - Update brochure details such as title, image, or document without losing data integrity. Delete Options - Soft delete or permanently delete brochures with confirmation prompts to prevent accidental deletion. Status Control - Enable or disable brochure visibility on the front-end by changing their status (e.g., Active, Disabled).

Assign Menu By Role

The Assign Menu By Role module is used to control which menus and features are accessible to employees based on their assigned roles. This ensures users see only what is relevant to their responsibilities. Grant menu access: Based on selected employee roles. Controlled Visibility: Only the selected (checked) menus will be visible to the employee upon login. Security & Simplification: Helps maintain security and simplify the interface by showing only relevant options. Commonly used to assign permissions for roles like Admin, Counsellor, Telecaller, etc.

Lead Transfer

The Lead Transfer module is used to transfer ownership of a lead from one counsellor to another. This ensures smooth handling of leads when responsibilities shift. Transfer Functionality - Move lead data from one counsellor to another. Access Update - The new counsellor gains access to the lead details, follow-ups, and comments. Use Case - Useful for internal reassignment, workload balancing, or replacing inactive counsellors.

Menu Master

The Menu Master module allows administrators to manage and organize the application's navigation menus dynamically, without changing the source code. Customizable Menu Structure - Add, edit, delete, or rearrange menu items based on system needs. Category-Wise Grouping - Menus are grouped under categories (e.g., Employee category includes All Employees, Add Employees, Employee Login, etc.). Role-Based Display - Menus are shown based on user roles such as Admin, Counsellor, Telecaller, etc. Dynamic Configuration - Flexibly update the menu list as new modules or features are added.

Students Transfer

The Students Transfer module is designed to reassign a student from one counsellor to another. This helps maintain continuity in student support and application processing. Transfer student data and records between counsellors. The newly assigned counsellor can access all student details, including applications, follow-ups, and documents. Supports better workload distribution and counsellor replacement scenarios.

Team

All Employees

The All Employees module is designed to manage all employee-related information, including their roles, login credentials, and system access. It serves as the central hub for maintaining employee records and controlling their permissions within the system. Create and manage complete employee profiles with essential details. Edit existing records to update employee information. Delete records when employees leave or are no longer part of the system. Enable or disable employee accounts to control access. Search and filter employee records for easy navigation. Securely store employee login credentials. Admin users can manage and update employee passwords. Counsellor password management is restricted to admins for security. System-wide control and permissions are available to admin users only.

Add Employee

The Add Employees menu is a quick-access option within the All Employees module that allows admins to instantly open the form to add new employee records. It is meant to simplify and speed up the employee creation process. Provides a shortcut to the employee creation form. Allows fast addition of employee records without navigating through multiple pages. Linked directly with the All Employees module for seamless data management.

Employee Logs

The Employee Logs module is used to track and monitor employee login activity, capturing essential details like login time, logout time, and IP address. It helps the organization maintain transparency and ensure employee accountability. Real-Time Monitoring - View a list of active and inactive employees in real time. In-Time Capture - Automatically logs the exact time an employee clocks in. Out-Time Capture - Records the time an employee clocks out. IP Address Logging - Stores the IP address for each login session to enhance security. Search & Filter - Use filters to view specific employee logs based on date, time, or employee details.

WebSite

Application Settings

The Application Settings module is used to manage website-related configurations that reflect on both the front-end and admin panel. It allows the admin to maintain up-to-date company details, social media links, and SEO settings. Website Information - Save and update general website-related information such as company contact details. Social Media Links - Store and display social media links that appear on the front-end website. SEO Settings - Save and manage SEO metadata to improve website visibility on search engines.

Web Pages

Header & Footer Quick Links - Integration of dynamic quick links in both the header and footer sections. Multi-Level Dropdown Menus - Support for creating up to 3 levels of dropdown menus for enhanced navigation. Menu Management - Ability to enable/disable menu items from the website & Option to rearrange menu order as needed. External Link Integration - Capability to add and navigate to third-party URLs directly from the menu. File Upload and Navigation - Option to upload PDF, XLS, DOC files & Ability to navigate or link to uploaded files from the menu. Content Management System (CMS) Features - Graphics and Content Updates - CMS features will help for updating graphics and website content seamlessly. Other basic operations like delete, status update, etc. can also be performed. Theme Animations and Sliders - Ability to upload, edit, and enable/disable newly added theme animations and other sliders. Internal Page Setup and Navigation Links - This feature will help in adding new internal pages and setting up navigation links in the menu. Additional Page Management - The above features will be applicable for adding new pages such as services, testimonials, clients, FAQ, etc., according to the website sitemap.

Banners

The Website Banners module is used to manage banner images that are displayed on the front-end of the website. Only banners marked as "Active" will be visible to users. These banners enhance the visual appeal and are often used for promotions or important announcements. Add/Edit/Delete - Full control over banner records including title, status, and image. Image Carousel - Multiple banners can be displayed as a rotating carousel on the front-end. Status Toggle - Activate or deactivate banners to control their visibility on the website. Search & Filter - Quickly find banners using title-based search and filters. Pagination - Easily navigate through a large list of banner records.

ChatBoard

The ChatBoard module is an internal communication tool designed to facilitate one-to-one chats between employees within the organization. It supports basic messaging features needed for efficient and secure workplace communication. One-to-One Chat - Enables private conversations between employees. Message Editing - Allows users to edit sent messages within a limited time window. File Sharing - Supports sending documents and files during chats. Message Search - Quickly search and locate previous chat messages. Copy & Reply - Copy any message or reply to a specific message directly for better context and clarity. User-Friendly Interface - Clean and easy-to-use layout for efficient communication.